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Shipping & Returns

Return Policy

You may return any unopened merchandise in its original condition, including original packaging and packing slip within 30 days of receipt and you will receive a full refund less shipping and any gift wrapping charges.

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging.

Any shipping cost you incur to return the product to us will not be refunded.

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

Full name and address
Phone number
E-mail address
Original Order Confirmation Number
Your reason for returning the merchandise

Please return the merchandise to:
Euro Prestige
RETURNS DEPARTMENT
60 Honeck Street, Englewood, NJ 07631

ll returns must be shipped back to Euro Perfumes using a trackable courier. (UPS, FedEx, USPS Delivery Confirmation)

Any package that has not been received by EuroPerfumes.com and tracking information cannot be provided, will be the sole responsibility of the shipper.

**Please allow up to 14 business days to process your return or exchange.

If your package is returned to EuroPerfumes.com marked as "refused", "unclaimed", or "undeliverable", and you would like to have it re-shipped, we will unfortunately need to charge a $6.95 re-shipping fee.



Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose.

To view the most up-to-date status regarding your order, visit online My Account. You can also contact Customer Service at 1 201 203-7802 or by using the contact form below.



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